Sign In Failures
Incident Report for Tricentis Flood
Resolved
The auth0 incident has resolved and we are all able to Sign In again.
Posted May 04, 2021 - 11:21 AEST
Monitoring
Sign In is now working, we are monitoring to make sure it remains so.
Posted May 04, 2021 - 11:19 AEST
Identified
We have identified the problem as coming from our Authentication provider auth0.

They are investigating the incident here https://status.auth0.com/incidents/9yydljbrq263

We are monitoring and will update as we can.
Posted May 04, 2021 - 10:54 AEST
Investigating
We are currently investigating this issue.
Posted May 04, 2021 - 10:52 AEST
This incident affected: Dashboard, API, and Grids.